Changing the Paessler PRTG interface for 500,000 users: how to take the user experience to the next level

With around 20 years on the market, Paessler PRTG is a monitoring product that has accumulated a large fan base over the years. The first version of PRTG Network Monitor still focused on pure ping and traffic monitoring and had a very simple Windows-based interface. Following the general trend, the conversion to a web server architecture took place in 2007. At that time, the web interfaces of many other products on the market offered only an additional, feature-reduced view, mostly in a read-only mode. Not so with us: For PRTG, from that time on, the web interface was the main interface with all functionality available. It is the first place users log in to interact with the product.


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